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AI Voice Agents

Custom AI phone agents for customer calls, bookings, lead intake, and support.

Nash Technology builds AI voice agents that answer inbound calls, understand customer intent, collect information, book appointments, qualify leads, answer FAQs, and connect directly to your business systems.

Best For Restaurants, clinics, salons, home services, real estate, and appointment-based businesses.
Core Outcome Reduce missed calls, automate repetitive conversations, and capture more customer opportunities.
Common Integrations Calendars, CRMs, booking tools, spreadsheets, APIs, knowledge bases, and internal workflows.
Service Overview

Voice automation built around real business conversations.

Most businesses still depend on staff to answer the same calls every day: appointment requests, pricing questions, availability checks, order questions, lead intake, service details, rescheduling, and basic support.

We design AI voice agents around your actual call flow, business rules, customer questions, escalation needs, and tools. The result is not a generic phone bot — it is a custom call-handling system built for your operation.

What makes it different?

Your AI voice agent can be trained around your services, policies, FAQs, documents, scheduling rules, CRM fields, and internal workflows.

What We Build

A complete AI call-handling system.

Each voice agent is designed to handle specific caller intents and complete useful business actions.

01

Inbound AI Receptionist

Answers incoming calls, greets customers, understands the reason for the call, and guides the conversation naturally.

02

Booking & Scheduling Agent

Checks availability, collects customer details, confirms bookings, and updates calendars or booking systems.

03

FAQ & Knowledge Assistant

Answers questions about pricing, services, menus, locations, policies, hours, requirements, and preparation steps.

04

Lead Qualification Agent

Asks the right questions, collects important details, qualifies the caller, and sends the lead to your CRM or team.

Industry Use Cases

Voice agents tailored to your business type.

Restaurants

Reservation & menu assistant

Handle table reservations, opening hours, menu questions, dietary requests, order questions, and busy-hour call volume.

Clinics

Patient intake & scheduling

Help patients book appointments, collect intake details, explain preparation steps, and route urgent calls.

Salons

Service booking assistant

Manage appointment requests, service questions, stylist availability, pricing questions, and schedule changes.

Home Services

Job intake & lead capture

Collect service type, location, urgency, customer details, job notes, and route qualified leads to your team.

Capabilities

What your AI voice agent can include.

Natural voice conversations

Human-like phone conversations designed around caller intent and business rules.

Custom business knowledge

Answers grounded in your FAQs, documents, policies, services, menus, pricing, and workflows.

Appointment booking

Availability checks, reservation handling, appointment scheduling, confirmations, and changes.

Lead capture

Caller details, qualification questions, summaries, next steps, and routing to your team.

Tool integrations

Connect with calendars, CRMs, databases, spreadsheets, booking platforms, APIs, and workflows.

Human handoff

Escalate urgent, sensitive, complex, or high-value calls to the right person when needed.

Implementation Process

How we build your AI voice agent.

01

Call Workflow Discovery

We review your current call types, customer questions, booking process, handoff rules, and automation goals.

02

Conversation Design

We map caller intents, conversation flows, required data, fallback paths, escalation logic, and system actions.

03

Agent Build & Integration

We configure the voice agent, connect your tools, load business knowledge, and test real call scenarios.

04

Launch & Optimization

We deploy the agent, review transcripts, monitor call outcomes, and improve performance over time.

Deliverables

What you receive.

Custom AI voice agent conversation flow

Business-specific knowledge configuration

Booking, CRM, calendar, or workflow integrations

Human handoff and escalation rules

Call testing and launch support

Optimization based on transcripts and performance

FAQ

Questions about AI voice agents?

Yes. We configure the agent using your services, FAQs, documents, policies, pricing, menus, business rules, and workflows.
Yes. The agent can be connected to calendars, booking tools, CRMs, or custom workflows to schedule and confirm appointments.
We can define escalation rules so the agent transfers the call, sends a notification, creates a task, or routes the caller to the right team member.
Yes. We can connect the voice agent to CRMs, calendars, spreadsheets, databases, APIs, booking systems, and workflow automation tools.